1. Such accredited agents of lATA/members of TAFI as are desirous of transacting through IRCTC should write to IRCTC along with letters issued to them confirming that the party is an authorized accredited agent/member. After confirming the same, IRCTC may enter into a formal agreement with them. The agreement will include acceptance of the terms & conditions for using IRCTC's website for booking tickets. These agents / members will pay a one time fee of Rs. 10,000/-(only through demand draft in favour of IRCTC Payable at New Delhi only) to IRCTC of which Rs. 5000/- will be refundable if agent/member voluntarily withdraws from the arrangement with IRCTc.

2. All such accredited agents/members will be required to purchase a class 3 personal digital certificate from any Indian Certifying Authority for their authorized user (only one authorized user will be permitted).

3. When an agent/member user logs in, IRCTC application will authenticate the digital certificate, and if authenticated, will allow him to book e-tickets only without applying any restriction on the number of tickets to be booked.

4. The agent/member user will book the ticket as per the normal flow, and will give identity card details of the traveler. Agents/members should issue receipt for money taken by him from customer on his own printed stationery. Service tax, as applicable should be shown separately in the recipient issued by the agents. This receipt should be preserved by the customer to claim refund from agents/members, if it becomes necessary.

5. Payment by the agents/members to IRCTC for booking tickets on line will be made online, and only direct debit using Internet Banking and cash card options will be made available for such payments.

6. The refunds will be credited back to the account used for online booking. The agents/ members will be responsible for refunds to customers. In case of proved misconduct in this regard, the minimum punishment will be termination of his authorization for Internet booking.

7. On expiry of the validity of recognition of agent/member by IATA/TAFI, the access provided to such agents/members would deactivated by IRCTC unless renewed by IATA/TAFI and conveyed to IRCTC.

8. IRCTC service charges for accredited agents/members shall be the same as for other customers. At present the charges are Rs. 25 per ticket for sleeper/second class and Rs. 40 per ticket for higher classes (inclusive of service tax).

9. As corporate entities these agents/members shall not be eligible for membership of the Scheme for Frequent Travelers. Individual members of the scheme shall not be able to accrue any reward points if they purchase tickets through these agents/members.

10. The service charges to be realized by these agencies from the customers in addition to IRCTC service charges given in Para 8 as above will be Rs. 15/- per ticket in case of 2ndclass and sleeper class, while it will be Rs. 25/-per ticket for classes higher than second / sleeper class(inclusive of service tax).

11. The registration form to be submitted (both in hard / soft copy) is also available on website.

12. The accredited lATA Agents / TAFI Member interested in e-ticket facility of Railway tickets through www.irctc.co.in may send the following:

a. Agreement as given on website complete in all respect.

b. Digital Signature as per details given in para 2 & 3 as above in soft copy in CD.

c. Registration Form as given on website in both hard as well as soft copy in CD

d. Demand draft of Rs. 10000/- as per para 1 as above.

e. Copy of Authorization from IATA / TAFI indicating validity of their authorization as accredited agents / member .

All the above may please be sent at following address:

INTERNET BOOKING AGENTS CELL
Indian Railway Catering and Tourism Corporation Ltd.
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Telephone: 011-23311263/264 extn. 155 & 144
e-mail id: rtsa@irctc.co.in

The User ID & password shall be informed through e-mail id provided in Registration Form.

13. For all queries may please contact at above address / telephone /e-mail.